For most people, it is love at first sight. However, some people take time to adjust to the support and relief provided by our Smart GRID Mattress. Don’t worry! This happens as most mattresses do not support your body’s natural shape. So over years, your body has become accustomed to improper support.
Love It After 3 Weeks Of UseExcellent mattress – It did take us 3 weeks to adjust but after that back pain completely vanishes. We wake up fresh every morning. This is the best mattress in India.
Worth Every PennyIf you can afford it, better go for it rather than a memory foam mattress. I have chronic back pain and cervical spondylitis and after a lot of research I bought The sleep company. This is by far the best amongst many choices out there.
If you’re still not completely satisfied within 100 nights of sleeping on your new The Sleep Company mattress, you may return it and you are entitled for a full refund. You can write to us on [email protected] to arrange for a return pick-up.
Refunds will be made to only the original payment mode used during the order within 5-7 working days of receiving the returned product back.
Reverse Pickup charges will be applicable for the replacement of the mattresses.
The return request can be placed at any time within 100 days of purchase.
1. Keep original invoice hard copy and warranty card to avail 100 Nights trial or any warranty claims.
2. 100 Nights Trial is applicable for the first 100 nights from the date of order. In case of a swap between different models, the 100 Nights trial will not be applicable.
3. 100 Nights Trial is applicable only on standard size mattresses and not available on custom size mattresses.
4. Return and Refund on 100 Nights Trial offer will not be applicable if the product falls under Exception to Return/Refund under 100 Nights Trial.
5. Our 100 Nights Trial offer applies only to the original purchaser of genuine The Sleep Company Mattress purchased from www.thesleepcompany.in
6. We will need photographic proof of the mattress from your end while opting for a return. We may cancel the request if you fail to provide substantial proof.
7. The final decision on refund under the 100 Nights Trial offer will be made by The Sleep Company. The company reserves the complete right to refuse any request claim if it doesn’t fulfill the Terms and Conditions of the 100 Nights Trial Offer.
8. 100 Nights Trial is not applicable for purchases made through any 3rd party retailer like Amazon, Flipkart.
9. Adjustment Period: As per research it is proven that change in the mattress can take 3-4 weeks. We ask you to give your SmartGRID mattress a fair chance of a minimum of 3 weeks as our bodies can take time to adjust
10. Any order cancelled post-dispatch will bear cancellation charges or 2-way transportation
11. Any return because of wrong size ordering, model exchange, or price issue between sale events is
not allowed under 100 Nights trial policy and will be rejected for return.
1. There should be no sign of dirt or damage on the mattress.
2. The 100-nights trial does not cover exchange of your mattress due to an incorrect size
ordered by you.
3. This policy is limited to one return per household per year.
4. Accessories are replaceable within 7 days of delivery only if there is any manufacturing defect.