Retail Operations Manager

Retail Operations Manager APPLY NOW

31 May 2023
Full time

Job Description:-

 Roles and Responsibilities:

·        Direct and supervise retail staff across several retail outlets to ensure they meet set objectives

·        Provide training to retail employees to develop their skills and enhance their job performance

·        Ensure compliance with company policies and procedures

·        Provide solutions that address performance issues in a timely and effective manner

·        Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele

·        Contact store managers and other retail staff to communicate relevant information

·        Mentor and motivate sales staff to put in their best in order to achieve financial goals

·        Develop and implement budget and plans for retail operations

·        Visit retail establishments to ensure efficient and effective management as well as high performance sales

·        Develop policies for the merchandising of goods in retail stores

·        Monitor inventory levels to determine the need for stock supply at each retail outlet

·        Set and regulate product pricing using results of market and demand analysis

·        Ensure compliance with health/safety policies and procedures at retail sites

·        Listen to customer complaints to address & resolve their issues

·        Evaluate operational and financial records to determine sales performance of a retail store.


Desired Candidate Profile

·        Problem Solving & Decision Making

·        Planning & Organizing

·        Project Management with Collaboration and Inclusion

·        Communication Skills

·        Extroversion & Approachability

·        Self-Motivated & Resilient

·        Managing Pressure & Setbacks

·        Process Orientation

·        Excellent Communication Skills


Qualifications Required:

·        Minimum qualification required is 10 + 2

·        Any Graduate/ Post Graduate may apply



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