Retail Operations Manager APPLY NOW

Andheri West, Mumbai,Maharashtra .
Full time

Roles Responsibilities:

  • Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
  • Provide training to retail employees to develop their skills and enhance their job performance
  • Ensure compliance with company policies and procedures
  • Provide solutions that address performance issues in a timely and effective manner
  • Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
  • Contact store managers and other retail staff to communicate relevant information
  • Mentor and motivate sales staff to put in their best in order to achieve financial goals
  • Develop and implement budget and plans for retail operations
  • Visit retail establishments to ensure efficient and effective management as well as high performance sales
  • Develop policies for the merchandising of goods in retail stores
  • Monitor inventory levels to determine the need for stock supply at each retail outlet
  • Set and regulate product pricing using results of market and demand analysis
  • Ensure compliance with health/safety policies and procedures at retail sites
  • Listen to customer complaints to address & resolve their issues
  • Evaluate operational and financial records to determine sales performance of a retail store.


Desired Candidate Profile: 

  • Problem Solving & Decision Making
  • Planning & Organizing
  • Project Management with Collaboration and Inclusion
  • Communication Skills
  • Extroversion & Approachability
  • Self Motivated & Resilient
  • Managing Pressure & Setbacks
  • Process Orientation. 


  • Graduation / Post Graduation 
  • 3 to 5 years Experience
  • Excellent Communicaton Skills


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