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Retail Operations Manager
Retail Operations Manager APPLY NOW
Job Description:-
Roles and Responsibilities:
· Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
· Provide training to retail employees to develop their skills and enhance their job performance
· Ensure compliance with company policies and procedures
· Provide solutions that address performance issues in a timely and effective manner
· Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
· Contact store managers and other retail staff to communicate relevant information
· Mentor and motivate sales staff to put in their best in order to achieve financial goals
· Develop and implement budget and plans for retail operations
· Visit retail establishments to ensure efficient and effective management as well as high performance sales
· Develop policies for the merchandising of goods in retail stores
· Monitor inventory levels to determine the need for stock supply at each retail outlet
· Set and regulate product pricing using results of market and demand analysis
· Ensure compliance with health/safety policies and procedures at retail sites
· Listen to customer complaints to address & resolve their issues
· Evaluate operational and financial records to determine sales performance of a retail store.
Desired Candidate Profile:
· Problem Solving & Decision Making
· Planning & Organizing
· Project Management with Collaboration and Inclusion
· Communication Skills
· Extroversion & Approachability
· Self-Motivated & Resilient
· Managing Pressure & Setbacks
· Process Orientation
· Excellent Communication Skills
Qualifications Required:
· Minimum qualification required is 10 + 2
· Any Graduate/ Post Graduate may apply