Question 1

What is SmartGRID?

Accepted Answer

SmartGRID is a unique grid structure, designed with hyper-elastic polymer allows the grids’ walls to bend down on body curvatures like the hips and shoulders, ensuring that there is no pressure placed on any part of your body while also providing enough cradling and cushioning. SmartGRID is engineered to be both soft and supportive.

Question 2

How SmartGRID mattress is different than other foam mattresses?

Accepted Answer

SmartGRID doesn’t sag or sink like memory foam mattresses. Memory foam mattresses are high density, heavy, and slowly contour to your body’s shape. Memory foam doesn’t consistently give you the support you need throughout the night and generally sleeps hot. Unlike memory foam, the SmartGRID doesn’t trap body heat. As a result, our mattresses can maintain a comfortable temperature all night long.

Question 3

How long do SmartGRID Mattresses last?

Accepted Answer

Say hello to your lifelong partner in your journey towards perfect sleep. Our ultra-elastic material will ensure that you experience zero sagging. Our SmartGRID mattresses come with a 10-year limited warranty which begins at the date of purchase and is valid up to 10 years from the date of purchase.

Question 4

Can I fold the SmartGRID mattress?

Accepted Answer

No, the SmartGRID mattresses are not foldable

Question 5

Is the SmartGRID mattress safe?

Accepted Answer

Yes, all our products are totally safe for adults, children and even infants. The SmartGRID is made from a hyper elastic polymer which is actually a food grade material. Also we ensure we do not use any chemicals or gases in our products which are made from internationally sources raw materials.

Question 6

Does a new SmartGRID mattress smell?

Accepted Answer

Like most new products, you may sometimes find a slight odor when you unbox a new The Sleep Company mattress, kind of like in a new car. Fret not, this smell doesn’t last very long! We compress the mattresses when we ship them to you. So, when you open the packaging, the mattress will feel normal within a few hours with fresh, clean air.

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